Frequently Asked Questions
Q: What certifications do your brake discs have?
A: Our manufacturing facility operates under the IATF 16949 quality management system — the global automotive industry standard for quality and continuous improvement. The majority of our mainstream brake disc models are ECE R90 approved for the European market, and AMECA certification is available on request for North American applications. All test reports and certification documents are available for review upon inquiry.
Q: Do you offer OEM / private label service?
A: Yes, full OEM and private label solutions are available. We support custom logo laser engraving or printing, branded packaging design, custom part numbering, and tailored performance specifications — including friction material pairing, coating options, and dimensional fine-tuning. Our engineering team works directly with you from design review through first-article inspection to ensure your branded product meets your exact requirements.
Q: What is your minimum order quantity?
A: For stock models, the MOQ is just 20 pieces per size, making it easy to test market demand. Custom branded OEM orders start at 300 pieces per model. Mixed-container orders across multiple part numbers are also supported to help you optimize shipping costs and inventory breadth. Small trial orders are welcome for new customers.
Q: How do I find the correct brake disc model?
A: Simply send us any of the following: the OE part number, a competitor's cross-reference number, or full vehicle details (brand, model, year, and chassis/VIN number). Our technical team will match it accurately against our comprehensive catalog database, typically within one working day, and confirm fitment including front/rear axle position and wheel size compatibility.
Q: What is the lead time for bulk orders?
A: Stock items ship within 7–10 working days from order confirmation. Mass production orders with custom branding or specifications typically require 20–30 working days, depending on order volume and complexity. Rush production can be arranged for urgent orders — please contact our sales team to discuss feasibility and any associated expediting fees.
Q: Can I get samples before placing a bulk order?
A: Absolutely. We encourage customers to evaluate quality firsthand. Samples are available for performance testing and dimensional verification; the buyer covers shipping costs, and samples dispatch within 3–5 working days. For confirmed bulk orders, sample fees can be credited back against your first purchase order as a goodwill gesture.
Q: What is your warranty policy?
A: We offer a 12-month / 50,000 km warranty against manufacturing defects under normal driving conditions and professional installation. This covers material defects, cracking, and abnormal wear attributable to production. Warranty claims are processed efficiently with photo documentation and lot number traceability, and replacement or credit is issued promptly upon verification.
Q: What types of brake discs do you offer?
A: Our range covers solid discs for standard passenger vehicles, vented discs for improved heat dissipation, drilled and slotted performance discs for sport and heavy-duty applications, and anti-rust Geomet-coated options for corrosion-prone markets. We also offer high-carbon and composite rotor constructions for premium and performance segments, ensuring a solution for every price point and regional requirement.
Q: What payment terms do you accept?
A: We support T/T (30% deposit, 70% balance before shipment), L/C at sight for larger orders, and Alibaba Trade Assurance for secure transaction protection. Established customers may apply for extended payment terms after a review of order history and credit standing.
Q: How are the brake discs packaged for shipping?
A: Each disc is individually wrapped in anti-rust paper or film, then placed in a neutral or custom-branded carton with protective foam inserts to prevent transit damage. Palletized shipping is standard for bulk orders, and we can accommodate custom packaging requirements such as barcoding, labeled SKUs, and retail-ready display boxes.
Q: Which markets do you currently supply?
A: We export to over 40 countries across Europe, North America, the Middle East, Southeast Asia, Africa, and Oceania. Our catalog covers European, American, Japanese, Korean, and Chinese vehicle makes, with regular updates to include the latest models and emerging market applications.
